Conflict Resolution is a Critical Skill for Contractors

October 03, 2024

Contractors interact with other companies seventeen times a day on average, and nearly half of those interactions (eight) involve conflicts, according to a report by Dodge Construction Network and Dusty Robotics.

The study suggests that specialty trade contractors, in particular, rarely experience good resolution from conflicts. Only 38% believe that everyone involved understands what is being communicated, and just 48% find that everyone agrees on next steps and future actions.

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